Cookie Policy
Last updated: December 21, 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.
Flight Clarity uses cookies and similar tracking technologies to enhance your experience on our website and to help us understand how our services are being used.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:
- Security and authentication
- Session management
- Load balancing
- Basic website functionality
Legal Basis: These cookies are necessary for the performance of our contract with you and to provide our services.
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to:
- Analyze website traffic and usage patterns
- Improve website performance and user experience
- Identify popular content and features
- Detect and resolve technical issues
Legal Basis: Legitimate interest in improving our website and services.
2.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as:
- Remembering your preferences and settings
- Providing personalized content
- Enabling social media features
- Supporting live chat functionality
Legal Basis: Your consent (where required) or legitimate interest in providing enhanced functionality.
2.4 Marketing Cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They help us:
- Show you relevant ads on other websites
- Measure the effectiveness of our advertising
- Limit the number of times you see an ad
- Understand your interests and preferences
Legal Basis: Your explicit consent.
3. Specific Cookies We Use
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _session | Maintains user session | Session | Essential |
| _csrf | Security protection | Session | Essential |
| _ga | Google Analytics - User identification | 2 years | Analytics |
| _ga_* | Google Analytics - Session data | 2 years | Analytics |
| preferences | Stores user preferences | 1 year | Functional |
| marketing_consent | Tracks marketing consent | 1 year | Marketing |
4. Third-Party Cookies
We may also use third-party services that set their own cookies. These include:
4.1 Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about how you use our website. This information is used to compile reports and help us improve our website.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
4.2 Social Media Platforms
Our website may include social media features (such as Facebook Like buttons, Twitter sharing, LinkedIn sharing). These features may set cookies to enable proper functionality and track your interactions.
4.3 Customer Support Tools
We use third-party customer support tools that may set cookies to provide chat functionality and support services.
5. Managing Your Cookie Preferences
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
5.2 Browser-Specific Instructions
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Options → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
5.3 Cookie Consent Management
When you first visit our website, you'll see a cookie banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer.
6. Impact of Disabling Cookies
While you can disable cookies, please note that doing so may affect your experience on our website:
- Essential Cookies: Disabling these may prevent the website from functioning properly
- Analytics Cookies: Disabling these won't affect functionality but will prevent us from improving our services
- Functional Cookies: Disabling these may reduce website functionality and personalization
- Marketing Cookies: Disabling these will prevent personalized advertising but won't affect core functionality
7. Mobile Devices
On mobile devices, you can manage cookies and tracking through your device settings:
- iOS: Settings → Safari → Privacy & Security
- Android: Settings → Site Settings → Cookies (in Chrome app)
8. Do Not Track
Some browsers include a "Do Not Track" feature that signals websites that you don't want to be tracked. Currently, there is no standard for how websites should respond to these signals. We are committed to providing you with meaningful choices about the information collected on our website, which is why we provide this Cookie Policy and cookie management options.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this policy and notify you through our website or other appropriate means.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Flight Clarity, Inc.
Email: privacy@flightclarity.com
Phone: 1-800-FLIGHT-1
Address: [Company Address]